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Shipping

SHIPPING POLICY

Please keep in mind shipping times may be extended due to COVID19

Shipping timeframe is currently 2-5 days depending on the postal service in your area for all BOUTIQUE ITEMS. We all know the feeling we all get when we click the "Complete Order" button. 2 minutes later like where's my order?? We are excited as you are to see you slay the goodies you just bought. This is why we strive to get your order out as quickly as possible.

shipping and turn around time for all CUSTOM MADE GARMENTS  can be found in the description of each custom made item .

Please note, Porsha Glover Customs is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.

We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to provide the fastest turn around time we can , however, we do appreciate your patience!

Items purchased on pre-order may take between 1-4 weeks to be delivered. Having a pre-order item amongst other items in your order will hold back the delivery for your ENTIRE order. 

Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. 

Porsha Glover Customs IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.