Return Policy

REFUND POLICY

NO REFUNDS or EXCHANGES

At no point will Porsha Glover Customs or PrettyG Boutique accept any exchanges or issue any refund unless the mistake is on our behalf . Such as : we sent you the incorrect item or size. 

Shipping fees will not be credited unless you are returning something due to a mistake by us.

Custom Garments are to never be returned unless advised to do so . Custom garments are made specifically for you and cannot be resold.

 

Once we have been notified of our mistake we will then send you a RETURN ADDRESS shipping label.

Did you receive the incorrect item? 

If you received an incorrect or damaged item please contact us immediately to get a replacement sent out to you. We will send you a shipping label to have the faulty or incorrect item shipped back. Please note that you must contact us within 3 days after receipt to inform us that you received an incorrect or faulty item and return the incorrect or damaged item within 7 days.

Sale, Promo Code, Swim, Accessories & Promo Deal items are FINAL SALE